ORDER TRACKING

Order Tracking Overview:

• True Glow Naturals provides order tracking for all shipped orders to ensure customers can monitor the status of their deliveries.

Tracking Process:

1. Order Confirmation:

   • After placing an order, you will receive an order confirmation email containing your order details.

2. Shipping Confirmation:

   • Once your order has been processed and shipped, you will receive a shipping confirmation email.
   • This email will include a tracking number and a link to the carrier's tracking page.

3. Accessing Tracking Information:

   • Click on the tracking link provided in the shipping confirmation email.
   • Alternatively, visit the carrier's website and enter the tracking number manually to view the status of your shipment.

Monitoring Your Order:

• Use the tracking number to monitor the progress of your delivery.
• Tracking updates will include information such as shipment departure, transit status, and estimated delivery date.

Delivery Issues:

• If you encounter any issues with your delivery, such as delays, missed deliveries, or lost packages, please contact True Glow Naturals customer service for assistance.

Contact Information:

• For any order tracking inquiries or issues, please contact True Glow Naturals customer service at info@trueglownaturals.co.uk or +44 7865 672083.

Additional Information:

• True Glow Naturals is not responsible for tracking information inaccuracies provided by the shipping carrier.
• Ensure that your email address is accurate when placing an order to receive timely updates and tracking information.

Please note that specific details such as the contact information and the exact procedure may be provided by True Glow Naturals on their official website or through their customer service.